Frequently Asked Questions
Everything you need to know about your Planta Greenhouse experience.
What materials are used in your greenhouse kits?
Our greenhouse kits are constructed using heavy-duty galvanized steel frames and premium 6mm double-wall polycarbonate panels for maximum durability and insulation.
How long does shipping take for a full kit?
Standard shipping typically takes 7-14 business days. Once your order is processed, you will receive a tracking number to monitor your delivery progress.
Are the greenhouses wind and snow rated?
Yes, Planta Greenhouses are specifically designed to withstand harsh climates, with wind ratings up to 65 mph and snow load capacities of up to 32 lbs per square foot depending on the model.
Do you offer a warranty on your products?
We provide a comprehensive 10-year limited warranty on our polycarbonate panels and a 5-year warranty on the galvanized steel structure against manufacturing defects.
Can I return my greenhouse if I change my mind?
We accept returns on unopened and unused kits within 30 days of delivery. Please note that return shipping costs and a restocking fee may apply.
Is assembly difficult for a beginner?
Each kit comes with a detailed step-by-step manual and access to instructional videos. While assembly is straightforward, we recommend having 2-3 people available for the setup process.